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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"I took the Riders Edge beginners course to do somewhat of a "try before you buy" attempt at riding a motorcycle, and what an experience it was. With no pressure at all from the guys at Pig Trail, I found myself a new passion for riding and a new Harley to enjoy it with. Before the course was out, I did some sit testing of what felt like all of the bikes in the shop, finally stopping on the '08 Nightster. After some long discussions about price, accessories etc. I decided that I wanted this bike to be mine from the start, start from bone stock and work my way up... My heart jumped when Jeff Baugh told me that he had just the thing. He took me back into the darker storage areas and pointed far up to a cardboard box and told me that was my motorcycle. I got to see the careful construction of my new baby for the next day and when the class was over I was a new me. I have been back to Pig Trail numerous times for additives to my Nightster and each time I am greeted by name. Every employee in the whole shop deserves a perfect review. Special thanks to Jeff, Buck, Rod, and Russ. I will be back."
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| By: Joseph Fayetteville,AR |
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"Well as things would have it, I was in need of a rear tire for my 07Ultra while on a road trip. I was impressed that for #1, it was in stock, and #2 that I was in and out within two hours. What great service! During the wait time, I was able to preview the dealership and was impressed to say the least. Pricing on all bikes, what an ease that was so I can compare when I'm thinking of trading one in. The only problem (not really) is that due to the HOG rally, the selection of shirts was pretty well picked over, but that's okay, as I know I'll be back in '09. "Izzy" it was great meeting you and your friends at Thunderbird in ABQ are waiting to hear from you, as I told them all. Just a great impressive positive experience to encounter while traveling."
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| By: Kevin Albuquerque,NM |
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"My wife and I bought our first Harley's from Pig Trail in May 2008, What an experience this has been for us ! Reed Thompson has taken great care of us, he is not our salesman, he is family now ! Everyone has made us feel right at home at Pig Trail HD (Reed, John Riggs, Rod, Buck, Jeff, John Gaunt, David Boyd to name a few). We had no idea what this new venture was going to hold for us, Denise and I are very grateful for taking us in and taking care of us. Rider's Edge was another great experience for us. Instructors: Tim & Doug were awesome guys to learn from, we are very glad we took this course and would highly encourage it to others. Ride Safe, See you on the road ! Ron (J.R.) White "
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| By: Ron (J.R.) Garfield,AR |
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"Paul,
just wanted to drop you a line to congratulate you on building a great dealership inside and out. your facility
is top notch. i initially went in to inquire about the new
08 "crossbones". i met reed thompson and the rest is history.
reed listened to all my concerns and answered every question and covered every detail. he never once acted pushy or overzealous. everyone in the dealership from
trenton riggs in motorclothes to mark and jw in service
and cody and the peeps in parts were totally professional
and friendly. everyone went out of their way to make my
first harley purchase memorable. even though i've had my
bike for 3 weeks now and the deal is done, everytime i go into the dealership everybody remembers my name and treats
me great. even the sales people who werent in on my deal (john riggs, anne s. and rod) treat me like they are their responsibility. i have never seen such team work in all my
days at dealerships. you guys are one first rate outfit.
i'm proud to have pig trail as my hometown h/d dealer.
keep up the great work.
peace out.
jason mcnelly b/v
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| By: Jason Bella Vista,AR |
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| By: Zack Siloam Springs,AR |
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"Just want to thank John Riggs for the great job he had done on sale me my first Harley Davidson. He gave me the time to look and think about the bikes.When I was ready he was quick with the paper work and help me get everything I need for riding this is my first bike."
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| By: Rita Abbeville ,AL |
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"Just wanted to give your dealer ship a two thumbs up, I was in there today 4/14/08, had a cpl minor details on my 08 ultra that needed some attention while traveling, The Lady in service helped tremendously, they got my bike in right away with no appiontment since I was traveling and got it taken care while I shoped in your awesome store, Evie was great help there along with 2 other ladys in check out, sorry didnt get there names but they recommended war eagle for a good place to eat luch, they were right what an awesome place and experience I had your dealership. Alot of dealerships could learn from you!! thanks again "I WILL BE BACK"
Todd in Clear Lake, Iowa"
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| By: Todd clear lake,IA |
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"Rode down for the Demo Rides,Lunch & sidewalk sale,got ready to leave and our Bike wouldn't start. Thanks to your Service Department for taking care of us on such short notice. P.S. JOHN RIGGS one of these days tks "
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| By: Don & Phyllis Carl Junction,MO |
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"John Riggs was great. He took care of us without any problems. It went quickly. The staff was great. Even at closing time. We signed the contract at about 7 p.m. and we were made a priority by everyone. I plan on riding my Cross Bones for quite a while. And I'm sure that Pig Trail will see to that.
Thanks
Sean and Kellie Dagestad"
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| By: Sean Pea Ridge,AR |
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"Ann was great. I couldn't have asked for a better Sales person. I love my new 2008 Roadking Classic. I never would imagine that it would be possible to purchase the Harley of my dreams at the young age of 29, but Ann made it happen. Thank you guys... and gals, very much!"
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| By: Simon Fort Smith,AR |
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"Ann was great,she made everything go smooth.Super great customer service ,every one I met was really friendly.And if you need your bike tied down...Izzy is the man.Thanks Izzy, I drove 5 and a hslf hours and my bike never moved....GREAT JOB )Long drive but well worth it!!!"
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| By: doyle texarkana,AR |
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"I would like to thank Mr. Jeff Baugh,I would recamend him anytime."
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| By: billy leawood,KS |
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"Thank you Paul Johnson for a great dealership and Rod Dean for a great buying experience. Sharon and I decided to step up to the touring family of Harley's. I contacted Rod at Pig Trail Harley Davidson and we discussed my new interest. He took the time to explain the features of the different models and the 2008 upgrades. We stayed in touch the next few weeks as I visited the local dealers. Not once did a local salesman take the time to evaluate what bike would be best for Sharon and I, so we continually bounced ideas off Rod. When I had made my choice it just so happened Pig Trail had the identical model, color, and options due to arrive within a few weeks. The FLHTCU Electra Glide Ultra in Candy Red Sunglo w/ ABS brakes. Rod simply asked, "Do you want me to lock it up for you?"
Now traveling 350 miles to purchase a Harley didn't seam logical considering I live where 8 dealerships exist within a 60 mile radius. Even though one of the local boys had the bike in stock we made the decision to give Rod and Pig Trail the business and brother, I was not disappointed. Rod and I discussed various upgrades that I wanted prior to pick up and I was very pleased that Pig Trail offered all of the services requested. Especially the diamond cut jugs to compliment the SE110 engine package.
The staff at Pig Trail scrambled to complete the bike upgrades so we could take possession during our planned vacation and they hit the mark. Arriving a couple of days early we were greeted by Jeff and Ken who walked us back to the shop where Randal (another familiar face) was finishing up the bike. They all took the time to answer our questions and explain various features. Rod attended to every detail of the purchase and the bike literally sparkled. He covered all the bike functions, manual service points, and financials. He made quiet clear that our approval and happiness was priority and this is exactly what a major purchase should feel like.
The entire purchase experience was a pleasure and I will certainly recommend others to visit Pig Trail.
Thanks Rod!
Steve and Sharon
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| By: Steve & Sharon Denton,TX |
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"I have been impressed with your dealership since it opened. I live in central Arkansas. But, knew my next bike purchase would be at Pig Trail. I purchased an Ultra Classic this week. My wife and I are looking forward to riding weather to get out on the open rode. Thanks Ann and Pig Trail for a great experience."
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| By: Steve Paron,AR |
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"More Buell stuff, please! You used to carry t-shirts for males with the Buell logo, but not anymore. :[ I went in to buy one of the Buell mechanics shirts the other day, but you no longer had them/ had a spot for them on your clothing rack. Also stocking common Buell parts would be nice. I am talking about the Traction handgrips and footpegs, things of that nature. Airbox cover "tank bra" things would be nice, too. I really like the viewing area you have so customers can view their bikes being worked on (or not being worked on) from upstairs."
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| By: jason springdale,AR |
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"I would like to thank everyone at Pig-Trail. John in sales, made my buying a new bike easier on my wife. To Izzy & Cat, for going above & beyond anytime there has been a small problem. To Sharon in parts, for always checking twice to make you get want you want & the new layout of the parts area. To everyone in motorclothes for their help. I plan to keep coming to Pig-Trail for years to come. Thank You, J.D."
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| By: J.D. Springdale,FL |
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"Met Sharon Foley at your Parts Department. She took her time to go over what options I have for my Softail(getting solo seat). She is a jem to work with. Very pleasant and informative. "
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| By: Reggie Bella Vista,AR |
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"It will almost be a year (02/08)since I bought my first Harley ('07 FLSTN). John Riggs is awesome from start to .... I can't say finish because everytime I visit Pigtrail, John is always making sure that I am taken cared of. John is a good friend. Helmets off to Paul Johnson for his awesome team. Even those you don't usually see on the floor. Thank you all for making me feel a part of the Harley family."
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| By: Reggie Bella Vista,AR |
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"I had a very nice buying experience from you staff. Our salesman Rod was awesome, very knowledgeable, helpful and no pressure but attentive. When time to buy again I'll be back to see Pig Trail Harley and Rod... Your slection of bikes was amazing. Much better than competitors of even the same brand and to put icing on the cake your prices are lower. The in store poker run was fun and the personalized commemorative plaque you sent was a really nice touch on our buying experience. This is my second Harley to purchase and I doubt my last. Other dealers could learn a lot from how you treat your customers and the way you do business.
Sincerely,
Jay Yarboro"
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| By: Jay Sherwood,AR |
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"During the recent BBQ festival I had a flat on highway near Prairie Grove, Arkansas. HOG sent a trlr after me and hauled it to Pig Trail. Izzy, was prompt courteous and helpful. He even made sure my bike was clean when they were done with it! That turned my ruined day around and I made it to the rally and had a blast. Thanks Again. I work at a car dealership and I know how important good service is. Butch Breshears"
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| By: Bill "Butch" Tahlequah,OK |
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"Ann O'Sullivan is an excellent sales person. She treated us great the day we bought our bikes and has continued to be exceptional on each visit."
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| By: Kim Columbus,KY |
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"I took my Buell XB12S into Pig Trail for a 5k service, as I was riding across the States from California to New York. Everyone I met at the dealership was extremely friendly and very helpful, I couldn't have asked for more.
I am from Birmingham, England and enjoyed every minute of my stay in Arkansas, especially the time spent at Pig Trail with friends and staff."
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| By: Darren Birmingham UK,XX |
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"pigtrail is great when i won my bike there they were all so good to me and they still remember when i go up there pigtrail you rock love you all"
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| By: Rhonda ,XX |
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"John is the best salesmen I've ever delt with, he has a never give up attude. I will buy my next bike from John Riggs.
Thanks for the Buell
Brandy Veteto
vetetobb@yahoo.com"
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| By: Brandy springdale,AR |
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"When two of the Harley shops closest to my hometown refused to repair my 2007 Harley (which, by the way is under warranty), I brought it to Pigtrail and they performed the necessary repairs and adjustments that my 2007 needed. They also did this warranty work in a professional and timely manner. Thanks so much to Izzy and Ann! You guys know how to make me feel like part of the "Harley Family""
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| By: Danny Pocahontas,AR |
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"Never thought that I would be on the ride of my dreams! My helmet off to the great people at Pig Trail! You rule!"
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| By: Perry Huntington,AR |
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"Hi there, I was in your dealership on Friday, and not a single person acknowledged I was even there. I hung out by the cubicles and looked at every single bike and there was not one look or anything. It seems to me if you wanted people to buy from your dealership, you would be breaking down your office doors to visit with your potential customers"
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| By: Scott Prairie Creek,AR |
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"I searched high and low for a Harley dealership to make me feel comfortable, Jeff Baugh and PigTrail went above and beyond to ensure just that. I ordered my Patriot Edition Road King and it was ready to roll on the very date they had quoted me at the time of ordering. Jeff worked effortlessly to make sure everything was perfect for the birth of my new baby. When my bike arrived I was working on powerlines during the ice storm and PigTrail delivered my bike to my house. I can't thank PigTrail and Jeff Baugh enough for the hard work they put into my purchase. The best thing is that I not only have a beautiful new bike but I feel that I made a bunch of really great friends."
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| By: Danny Neosho,MO |
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"I would like to Thank everyone at Pig Trail. It took 4 months of me kicking tires to decide what I wanted. Jeff Baugh was my salesman, everytime I walked through the door he greeted me with open arms. I took the MSF Course and would like to thank Tim for his unique ability. Even though I didnt spend $30,000 dollars on a bike, everytime I walk into the dealership I am treated like family. God Bless Paul Johnson and his wonderful staff that he has assembled."
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| By: Michael springdale,AR |
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"We recently had our bike in for it's 10,000 miles service and have some accessories added to our 2004 FLHRSI. We have enjoyed coming to your dealership for events, shopping, and socializing. Special appreciation to Cat, Steve, and T. Hall for helping us find everything in the wish book! See you again soon. Bruce and Cheryl Loy "
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| By: Bruce Gentry,AR |
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"I purchased a Buell Ulysses and everyone at the dealership helped me out. It was a buying experience that not only was enjoyable it was FUN!! "
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| By: John Coal Hill,AR |
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"I would like to thank John Riggs, for going the extra mile to make my valentine surprise to my husband Fred a reality. Evie was exceptional in making sure we had everything that was needed, my experience was hassle free and wonderful!!! Kathleen Brooks
I would like to thank John Riggs for the Great work he did on my bike and the great job he did helping my wife with making my dream come true you guys are the best and you will always get my business and I will make sure all my friends come to you. Also I would like to ad that Evie was the best when it come to helping us with getting decked out and making sure that we had what we needed for our riding. The parts department and service department was also great I give you all a big ten and thank you again keep up the good work your the best around. By the way I named my bike BLUE THUNDER. FREDERICK BROOKS "
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| By: Fred & Kathy Bentonville,AR |
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"I recently purchased a 2007 FLHTCU loaded. I want to thank my Sales Lady Ann for being an outstanding representative for H-D and Pig Trail. My overall experience was outstanding and my wife and I were treated very couteous and respecteful. Although out time was limited we look forward to coming back to visit and shop. I will do my best to advertise in the LR area for you guys due to exceptional service we received. Thank you Ann, Jeff, Mark, and the others that helped make our experience in purchasing my first FLHTCU fantastic. "
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| By: BRETT Little Rock,FL |
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"my thxs to jeff clouse,man u was great! i love my new flstc.thxs to harley credit for giving me the break i needed when nobody else would.that $1000 of free stuff was fantastic.to top that, i got a $239 voucher in the mail.the guys in parts done a good job helpin me spend that! feel like i made some new friends @ pig trail,THXS AGAIN, LEE BENTLEY"
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| By: R siloam springs,AR |
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"I purchased my latest Road King from Chicago HD before Pig Trail Opened. I'm sure your aware they give all their customers 20% off & free freight on parts. I was so impressed with Pigtrail I would rather support you than a dealership in Chicago, regardless of the 20% off. The customer appreciation rebate was a pleasant surprise. Jeremy and Jason in parts really go the extra mile to take care of me. They order parts for me and call me as soon as they hit the door.I plan an additional bike purchase in the futher and I will purchase that bike from Pig Trail! In summation Pig trail is a first class dealership. As a veteran Harley rider I apppeciate your presence in North West Arkansas. Customer Service is very important to me and it is very obvious it is of the same importance to Pig Trail!
Have a Great Day!
Gerald Jordan
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| By: Jordan Fayetteville,AR |
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"Excellent customer service, excellent store! Will definitly stop in and do business with Pig Trail every time I am in the area."
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| By: Cindy Pocahontas,AR |
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"I have bought A LOT of cars and bikes over the years and I can honestly say that I have never had an experience like buying from Pig Trail H-D. The customer service has ALWAYS been top notch. I have never felt like "just a number" at Pig Trail. Thank you for the GREAT buying experience.
Todd Fleeman"
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| By: Todd Bentonville,AR |
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"John Riggs and Matt in parts were both great to work with and exceptionally helpful.
They answered all my questions, they worked dilegently to take care of everything for me in a timely manner.
It was an overall great experience dealing with these guys.
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| By: Marley Bentonville,AR |
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