At Pig Trail Harley-Davidson we are locally owned and operated since 2006. We believe our culture is what separates us from the competition! It's not what you do.... It is where you do it!
As a Harley-Davidson Sales Professional, you will be responsible for promoting and selling Harley-Davidson motorcycles and related products to customers. The primary focus of this role is to utilize relationship-based selling techniques and hospitality values to create a positive and memorable experience for customers while achieving sales targets.
Build and maintain strong relationships with customers by actively listening to their needs and preferences.
Provide a warm and welcoming environment to create a positive and memorable customer experience.
Demonstrate a genuine passion for the Harley-Davidson brand and lifestyle.
Stay informed about the latest Harley-Davidson motorcycles, accessories, and merchandise.
Effectively communicate the features and benefits of each product to potential customers.
Provide detailed information about customization options to meet individual customer preferences.
Relationships are at the core of understanding customer needs and preferences.
Tailor product recommendations based on customer profiles and preferences.
Foster long-term relationships with customers, encouraging repeat business and brand loyalty.
Embrace and embody hospitality values in all customer interactions.
Ensure a welcoming and inclusive atmosphere in the showroom.
Strive to exceed customer expectations by providing exceptional service.
Work towards achieving individual and team sales targets.
Effectively manage the sales process from initial contact to closing the sale.
Utilize effective sales techniques, negotiation skills, and closing strategies.
Administration and Documentation:
Maintain accurate and up-to-date customer records in the CRM system.
Prepare and submit necessary sales documentation and reports in a timely manner.
Collaboration: Collaborate with the service and parts departments to provide comprehensive solutions to customers.
Participate in training programs to stay updated on product knowledge, sales techniques, and industry trends.
- Valid motorcycle endorsement or license
- Proven experience in sales, preferably in the automotive or motorcycle industry.
- Strong interpersonal and communication skills.
- Passion for motorcycles and the Harley-Davidson brand.
- Ability to work in a team-oriented environment.
- Results-driven with a focus on achieving sales targets.
- Knowledge of relationship-based selling techniques.
- Exceptional customer service skills with a hospitality mindset.
- High school diploma or equivalent. Additional education in sales and marketing is a plus.